Privacy Policy

Information We Collect

We may collect personal information when you fill out contact forms, request information, or interact with our website. This information may include:

• Name, email address, and phone number
• Address and location information
• Property preferences and requirements
• Information about how you use our website
• Browser information, IP address, and device details
• Pages visited and time spent on our website

How We Use Your Information

• Provide information about RG Luxury Homes and related services
• Respond to your inquiries and service requests
• Process your property interest and appointments
• Schedule site visits and property viewings
• Improve our website functionality and user experience
• Send you relevant updates, pre-launch offers, and promotional materials
• Comply with legal obligations and RERA requirements
• Analyze usage patterns to enhance our marketing efforts
• Provide customer support and technical assistance
• Prevent fraud and ensure website security

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security audits and monitoring
• Access controls limiting who can view your information
• Regular backup and recovery procedures

However, no data transmission over the internet can be guaranteed to be 100% secure. We cannot ensure or warrant the security of any information you transmit to us.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and deliver personalized content. Types of cookies we use include:

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements
• Preference cookies: Remember your settings and choices

You can control cookie preferences through your browser settings, but disabling cookies may affect your experience on our website.

Third-Party Services

We may use third-party services such as analytics providers, marketing platforms, and communication tools. Third-party services we use may include:

• Google Analytics for website analytics
• WhatsApp Business API for customer communication
• Email marketing platforms for newsletters
• Customer relationship management (CRM) systems

These third parties have their own privacy policies governing how they use such information, and we encourage you to review them.

Data Retention

• Contact form submissions: 3 years from last contact
• Marketing communications: Until you unsubscribe
• Website analytics data: 26 months
• Customer support records: 2 years after resolution

Your Rights

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to processing of your information
• The right to data portability
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

Children's Privacy

Our website is not directed at children under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

RERA Compliance

This project is registered under RERA. Towers K & L: UPRERAPRJ448790, Towers I & J: UPRERAPRJ513636. We collect and process personal information in compliance with RERA requirements for transparency and customer protection.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. If you do not agree to this policy, please do not use our website or provide us with your personal information.